ETOM ENHANCED TELECOM OPERATIONS MAP PDF
Originally Released. Access to Standard. Latest Version. Year Released. Enhanced Telecom Operations Map. Business Process Framework. no logo. eTOM. The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. ETOM stands for Enhanced Telecom Operations Map. The Enhanced Telecom Operations Map is an ongoing initiative developed by the TM Forum to deliver a.
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There have been many versions of eTOM.
It mmap a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise. Handbook of Network and System Administration.
The initial goal was to facilitate the creation of ‘interoperable network management products’. The map also indicates the interaction between processes.
Business Process Framework (eTOM) – TM Forum
Version 14 was published in May Courses now available at the click of a button. NovemberKuala Lumpur, Malaysia. Not sure if your company is a member?
These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail.
eTOM – Assurance Overview
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The graphic representation of a Business Process Framework eTOM model consists of rows and columns, the intersections of which denote specific business processes.
Background to eTOM
The goal of TOM was the creation of an industry-owned framework enhannced business processes, including the operarions of a common enterprise-independent terminology for service management. TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.
In this manner the Business Process Framework map covers the whole value chain. JanuaryDubai.
In other projects Wikimedia Commons. Retrieved from ” https: Easily access the knowledge and guidance that has helped hundreds of companies reduce cost, risk and time-to-market.
Business Process Framework (eTOM)
The development of the business process standardization for telecom service providers started with the founding of the TM Forum in Conformance Certification Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.
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Views Read Edit View history. It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes.
Case Studies Case study: Online Training Courses now available at the click of a button. At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:.
What’s new View all news. Digital Transformation Middle East From Wikipedia, the free encyclopedia. Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry twlecom found in Frameworx. Give yourself a competitive edge by taking courses and exams to gain Knowledge and Career Certification. Standards Telecommunications systems IT iperations management. Commons category link is on Wikidata.
The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry. The Business Process Framework eTOM is a standard maintained by the TM Forum an association for service providers and their suppliers in the telecommunications and entertainment industries. Business Process Framework eTOM processes fall into three major process areas,  as shown in the diagram:. This page was last edited on 11 Decemberat Digital Transformation Asia Expand your Frameworx foundation: It is a hierarchical catalog of the key business processes required to run a service-focused business.